Terms & Conditions
What is included in the price? All rates with the exception
of some vehicles in Australia include unlimited mileage, third
party insurance, fire and theft waiver, local taxes and airport
fees. Collision Damage Waiver/Loss Damage Waiver (CDW/LDW)*
covers you for damage sustained in the event of an accident
unless you intentionally cause the damage, you are under the
influence of drink or drugs; or you use the vehicle in a prohibited
way e.g. for hire.
| In addition if you
commit a driving offence, drive negligently or are
otherwise deemed to be at fault by the local office
which supplied the car, a replacement car may not
be supplied. Prices quoted are fully inclusive,
however an excess may apply, for details please
refer to our reservations department. *Excludes
any excess details of which are noted in the brochure.
What is Not Included in the Price: petrol,
personal accident insurance (unless specified) special
request items and where applicable, young driver
surcharges and additional driver charges. All costs
are payable locally. Please note, in most destinations
windscreens, tyres and towing charges are not covered
under the insurance policy, however in some locations
an optional Extra Protection insurance is offered
to waive liability. Additional insurance may be
required if driving outside the country of hire.
Items paid locally may be subject to tax.
Deposits & Petrol: most car hire companies
require a deposit to cover petrol in the car and
other charges incurred during the hire. A valid
major credit card must be used in most locations.
In the USA the minimum deposit is US$100 and the
credit card holder must be the lead driver otherwise
an additional driver's charge will apply.
Minimum/Maximum Age Limitations: In most
destinations, the minimum no surcharge hiring age
is 21 years. There are exceptions whereby young
driver surcharges may apply (payable locally) or
minimum age requirements on larger car groups may
be increased. Please refer to the price details
or check with reservations for further details.
Additional Drivers Charges: may apply for
additional drivers in certain areas payable locally.
Please refer to reservations for further details.
Hire Charges: Clients will be charged the
rate prevailing on the day of collection. No increase
or reductions apply if the rental continues into
a higher or lower season.
Personal Accident Insurance: This optional
insurance may be covered by your holiday insurance
(check before you travel). If you require PAI, it
can be taken out locally on collection of the hire
One Ways: One way rentals must be confirmed
in advance and may be subject to charges.
Special Requests: Child seats (not available
on some small economy vehicles), roof racks and
additional items are available on request in most
destinations, although no one item can be guaranteed
at any time. In most states of the USA, infant seats
are required by law for children under 3 and must
be requested in advance. By law 3-5 year olds must
be restrained by a seat belt or infant seat. There
is usually a charge payable locally. Please note
rear seat belts may not be provided in all vehicles.
Check with our reservations centre regarding these
Local Charges: The costs and conditions of
all incidental items payable locally are subject
to local tax.
Delivery & Collection: This is normally
at the airport. Charges may apply outside office
hours even if late collection is caused by flight
delay. In most locations deliveries to accommodation
are available although a charge may apply. Full
address details and a time of delivery must be given
at the time of booking. Deliveries can not be made
to private accommodation.
Driving Areas: If you plan to drive outside
the country of car hire, please check with our Reservations
for details of required documentation and local
*UK-Cars may be taken by ferry or Eurotunnel
to offshore destinations. A supplement may apply.
*Europe-The hirer is usually entitled to drive throughout
Europe. Border charges may apply for certain countries.
*USA-The hirer is usually entitled to drive throughout
the state of original hire and into neighbouring
states. There may be a charge for crossing several
states. Cars may not be taken into Mexico, but may
be driven in Canada. All cars must be returned to
a US location.
Driving Licence: Drivers must produce a full
Driving Licence held for at least 1 year (2 years
in Ireland). All persons driving the vehicle must
be in possession of their driving licence at all
times for perusal by local authorities.
Car Capacity and Vehicle Type: Some Group
A cars are insured for a maximum of 4 passengers.
All other car types are insured for a maximum of
5 passengers, unless specified. The car capacities
and specifications shown are guidelines only. Where
the vehicle type shown is not available at the time
of hire, a similar car group model will be offered,
determined by passenger capacity, engine size or
features. We advise that you check at the time of
booking the approximate engine sizes available in
the group that you are hiring. The luggage and passenger
symbols shown do not necessarily mean that an equivalent
number ofpassengers and pieces of luggage can be
accommodated comfortably on touring holidays. At
the time of booking, please advise us of the number
in your party and luggage requirements so a suitable
car may be suggested.
Quality Control: If you are dissatisfied
in any way with the standard of vehicle upon collection,
please report this to the car hire company immediately.
It is difficult for G&M VIP Services to assess
any claim made regarding the standard of your vehicle
on completion of hire. If your are still dissatisfied,
please contact our Customer Relations Dept, within
28 days of your return; Customer Relations, G&M
VIP Services, Belmar Complex, Shop 6C P.O.Box 56271,
3305 Limassol, Tel: +357 25 315311, Fax: +357 25
315558 email: firstname.lastname@example.org.
Mechanical Difficulties: In the case of breakdown
or mechanical difficulties, you must call the car
hire company immediately, using the telephone number
which appears on the rental agreement. Authority
for repairs or replacement cars must be given by
the local car hire company. If you are involved
in an accident, the local police and car hire company
MUST be contacted. Keep copies of all relevant
documentation you are asked to complete. This may
be needed if you wish to make an insurance claim.
Price Accuracy: The rates in this brochure
are correct at time of going to print. Inadvertent
errors in brochure details and prices can occur
so please check with our reservations or your travel
agent before booking. Also please note that in the
USA changes to Federal, state or local laws/taxes
could give rise to an increase in the price shown.
We reserve the right to increase/decrease brochure
Cancellation Fees: Cancellation up to 2 days
before collection are free of charge, for all others
a cancellation fee may apply. No refunds are given
after the pick up date.