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 Reserve
in advance!
Quoted rates are usually only snapshots for reservations
made on a given day and these rates may change,
according to availability, level of bookings and
other factors. Be responsible and cancel your reservation
if you have a change of plan.
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Unused
days
No refunds are issued on unused rental days. Do
not plan to book for the longest possible period
and return early. If you find you need to keep your
rental vehicle longer than planned, extensions can
be done quickly and easily over the telephone.
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Child
Safety & Booster Seats
are usually available. Most car companies offer
child safety and booster seats. Since there may
be limited availability on these you should reserve
these well in advance with our reservations department.
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You
can't Reserve a Specific Car Type
When you reserve, you are holding down a Car within
a CAR GROUP, not necessarily a specific make or
model.
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Beware
of the 24 Hour Clock !
When obtaining your car rental quote be aware of
the "24 hour clock rate". This means if
you rent your car on Wednesday and return it on
Thursday, you are charged for one day only if you
return it within 24 hrs.
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Do
I Need to Buy their Coverages, Insurance or Damage
Waivers at the Counter?
You may be offered additional insurances (e.g. Personal
Accident Insurance) at the time of arrival, however
these are entirely optional.
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Unlimited
Mileage?
All of the companies we deal with offer unlimited
mileage. This may vary in Australia, according to
collection location.
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Fuel
Charges
Fuel policies vary from rental company to company.
Check this with staff upon vehicle pick up.
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Airport
Surcharges
These vary from country to country and are usually
included in the rate.
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Minimum
Age Policies
These will differ from country to country. Surcharges/restrictions
may apply for drivers aged 20-25 and 70-75 years.
The main driver will need a valid drivers licence
and major credit card in the same name.
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Do
I Need a Major Credit Card?
Yes, all of our rental car agencies accept only
major credit cards (Visa & Mastercard) and do
NOT accept debit cards or cash.
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Check
Out the Condition of your Car
It's a good idea to inspect the vehicle prior to
leaving the rental depot. Any damage or unusual
dents/scratches should be noted on the contract
before you drive away. Go back to the rental office
if need be to have this acknowledged in writing.
Some companies may enforce a hard line policy regarding
this.
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Can
I Let Someone Else Drive the Rental Car?
In most cases, you will need to list additional
drivers on your contract at the time of pick up.
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